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Á¶¹®¼÷ ( Cho Moon-Suk ) - ºÐ´ç¼¿ï´ëÇб³º´¿ø
¹Ú¿¬È¯ ( Park Yeon-Hwan ) - ¼¿ï´ëÇб³ °£È£´ëÇÐ
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Abstract
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Purpose: The aim of this study was to examine the utilization of and satisfaction with the smart bedside station (SBS) system among users in a hospital.
Methods: A cross-sectional descriptive design was used. The participants were 190 patients, 186 family caregivers, and 154 nurses in a hospital.
Results: Around 78.1% of patients or family caregivers used the SBS system at least once during their hospital stay. The commonly used items on the SBS system menu were ¡°lab findings¡±, ¡°hospital cost¡±, ¡°today¡¯s medication¡±, and the ¡°alarm message¡±. Satisfaction with the SBS system of patients and family caregivers were significantly higher than those of nurses (F=39.88, p<.001).
Conclusion: A patient-centered SBS system was a useful system that could increase patient satisfaction and comfort. More specific and technical service contents reflecting the current healthcare system should be added.
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KeyWords
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Á¤º¸, ¸¸Á·µµ, ±â¼ú, °Ç°°ü¸®
Information, Satisfaction, Technology, Health care
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µîÀçÀú³Î Á¤º¸
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